New Franchise Member – Think Water Noosa

April 2019

Ross McKay Franchise Owner of Think Water Noosa
Ross McKay, Owner of Think Water Noosa

Irrigation Management Systems (IMS) has been operating for the past 20 years, in the busy but thriving Sunshine Coast area. Ross and Jennifer McKay purchased the business in November 2017 and decided to join the franchise group Think Water under the name Think Water Noosa in April 2019.

Taking ownership of IMS has been a challenging journey for the husband and wife team however they are working toward building a highly profitable and professional business to benefit the Sunshine Coast area.

Think Water Noosa specialises in system design, product supply, complete installation and scheduled maintenance of all things irrigation, pumping and filtration. Their loyal customer base includes hobby farmers; nurseries; commercial building services, resorts, local councils, sports clubs; racecourses and of course all levels of the residential market.

Whether you are after a new automated sprinkler system for your backyard or are having problems with drainage on your sports field, Think Water Noosa has the experience and expertise to deliver an innovative, sustainable, efficient and cost-effective solution.

Visit the team at 15 Rene Street, Noosaville for sprinklers, nozzles, pipe, hose, pumps, water tanks, sprinkler controllers, filter replacements, valves, connectors, filtration systems, rainwater harvesting systems, pressure pumps, solar pumps, fire protection equipment, spray equipment, garden ponds, water features and centre pivot irrigators. They really are your local water experts.

With more than 20 years of experience in the irrigation industry, Ross and Jennifer are proud of the professional and knowledgable service their team delivers and are excited to take on the new challenges of rebranding IMS and joining the Think Water franchise group.

“After much indecision, we decided to become part of the Think Water group because of the support offered by the business network and the National Support Office team. looking for a seachange we purchased an unloved, run-down, out of date business, called Irrigation Management Services. Soon after our purchase Chris Rehm from Think Water made contact and gently starting planting the seeds of suggestion to help us join the franchise group that would deliver the support and tools to bring our business to the awesome market position we are in today.

“Chris has been brilliant, he is a calming individual with a world of knowledge and business expertise. Being part of Think Water gives us access to a large network of passionate water management professionals that we can bounce ideas off for success in all aspects of our business.

“Our biggest fear was that we would be told what to buy and how to price it resulting in losing control of our business. These fears were unwarranted as none of this has been the case as promised. The support provided by Think Water includes branding, graphics, marketing assistance and business coaching from day one.

“With a business coach, a phone call away, who understands the industry and provides direction and knowledgeable answers is the best thing about being part of Think Water. The cost of that kind of service alone is something that as a small business we couldn’t maintain, however, Think Water has made this possible and we now benefit from the assistance Chris delivers daily. Our previous experience with business coaches has not been as beneficial. The Think Water National Support Team has excellent technical knowledge in all aspects of the business, administration, products, onsite field processes and marketing. One of our favourite services is the Online Training Academy enabling us and our staff to easily keep our skills current. The list of benefits and support received for the minimal monthly franchise fee is beyond value for the money we spend.

“The Think Water group reaches beyond business support, to make us feel like we are all part of the family. The network of business operators in the Think Water group are passionate individuals that know their stuff in a broad industry, that quite often suffers from those who don’t know what they are doing. Yes, this was a great decision, and if I knew back then what I know today the decision would have been a no brainer. If anything we need to thank Think Water for approaching us and presenting the opportunity to be part of the team.”

Jennifer and Ross McKay, Owners of Think Water Noosa